Important Message To Patients About Corona Virus and Visiting Dr. Carter

Dear patients:

Please read the following updates pertaining to our practice and your health needs.

Accommodations for our patients:

  • If you are healthy, but in pain and in need of treatment, you may schedule or keep your existing appointment at your discretion. Dr. Alicia Carter and her staff remain healthy and have not been exposed to anyone who is known to have been infected with Covid-19.
  • If you or one of your family members are experiencing flu-like symptoms (fever of 100.4 or higher, cough, runny nose or shortness of breath), please reschedule your appointment.
  • Telehealth visits are still being offered for certain conditions for new and existing patients.  Please understand that there are limitations to Telehealth visits versus in-office visits.

We continue to protect our patients seen at our office with the following measures:

  • All exam tables, countertops and equipment are disinfected between patients. 
  • Patients are required to utilize hand sanitizer upon entering and exiting the office.
  • If you are a new patient, you are encouraged to complete your forms online at home or on your own device.
  • Routine cleaning and disinfecting strategies continue along with ongoing disinfection of common contact areas such as the front desk and door knobs. 

The health and safety of our patients is our top priority.  We will continue to communicate with you as we navigate the current situation

Important steps that you can take to protect yourself and others:

  • We recommend that our patients stay informed and follow the guidelines of the CDC.
  • Avoid close contact with others
  • Put a distance between yourself and other people if COVID-19 is spreading in your community. This is especially important for people who are at higher risk of being ill.
  • Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow. Throw used tissues in the trash. Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.
  • Clean AND disinfect frequently touched surfaces daily. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.

If you have any individual questions or concerns, do not hesitate to contact us directly.  

Sincerely, 

Alicia R. Carter, MD

NY office

425 Madison Ave, 11th Floor
New York, NY 10017
Tel: (212)794-7040

Miami Office

2800 Biscayne Blvd., Suite 1010
Miami, Florida 33137
Tel: (833)794-7040

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